Hi folks , this one has cropped up in several support cases this week.
In version 10 Integration manager data is sometimes not being pulled through. This is usually when the destination field is down several sub levels in destination mapping.
A good example of this is the email field that is held under internet settings when integrating a debtor or creditor record.
We have found that although it is already mapped you just need to go into destination mapping and re add the source field. it will now bring through the data.
This is not immediately obvious when troubleshooting as the source field appears correctly mapped to start with.
If you have any questions please contact helpdesk@touchstone.co.uk
Subscribe to:
Post Comments (Atom)
Posts
No comments:
Post a Comment