This is a Quick reminder for those of you still on version 8.
Mainstream support for Microsoft Business Solutions – Great Plains 8.0 will end October 13, 2009 per the Microsoft Support Lifecycle Policy. This means that any GP 8.0 issues logged after Oct 13 will not be supported by Microsoft.
You can still log these issues with the Touchstone firstname.lastname@example.org as we will support our clients on whatever version of Dynamics (GP) they are on. However you do need to be aware that should we need to escalate an issue to microsoft or the code requires a bug fix for a previously undiscovered bug, then the only option will be to upgrade to a supported version.
If you are tinking of upgrading then there is an audit document available on our online knowledge base http://support1.touchstone.co.uk/c360.Portal/index.aspx or you can ask the email@example.com or your Account Manager.
The Audit document contains sizing information about database sizes , numbers of modified reports and server specifications, all of which are needed to give an acurate quote on an upgrade.
If you would like some help filling it in then the firstname.lastname@example.org will be happy to assist.
Once it is completed send it tous and we can provide you with a quote for the upgrade.
If you have any questions please feel free to contact email@example.com